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Welcome To West Pier

We provide award-winning Five9 cloud contact centre solutions, Ringcentral hosted and cloud telephony, Avaya Cloud Office, Avaya and Ericsson-LG iPECS hosted and on-premise business telephone systems, 24/7 telephone maintenance and support, Avaya video conferencing, SIP trunks, business relocation services, business mobile phones, internet connectivity, network solutions and handsets and desk phones.

Are your lines down? Trouble with your current provider? Call 01273 391200


Our clients have included Sandhurst Military Academy, Lactalis McLelland, Ebay, Harwoods Landrover and the Royal Navy Destroyers. Customer case studies are available upon request.

West Pier has been awarded the prestigious Partner in Customer Service Excellence accreditation for 2015, 2016, 2017 and 2018.



Our Partners:


Five9 UK cloud contact centre solutions
Ericsson-LG hosted telephony
RingCentral UK hosted and cloud telephony
Avaya IP Office hosted telephony
Gamma Horizon cloud and hosted telephony
Five9 cloud contact centre integrates with Microsoft Teams
Five9 cloud contact centre integrates with Zoom

Hosted Telephony

Please click here for more information about West Pier`s hosted and cloud telephony solutions

Learn about hosted telephony and the benefits over on-premise solutions.

Telephone Systems

Please click here for more information about West Pier`s business telephone systems

Award winning and feature-rich business telephone systems for SMEs and Enterprise.

Contact Centre

Please click here for more information about West Pier`s contact centre solutions

Increase efficiency and customer service in your contact centre with West Pier's tailored solution.

Telephone Maintenance

Please click here for more information about West Pier`s phone maintenance and support services

Ensure business continuity with 24 hour support and maintenance for your communications.

Internet Connectivity

Please click here for more information about West Pier`s internet connectivity services

West Pier offer the latest in internet connectivity including MPLS, ADLS2+ and EFM.

Network Solutions

Please click here for more information about West Pier`s network solutions, products and knowledge

Improve your data network and access with West Pier's network solutions, products and knowledge.

Video Conferencing

Please click here for more information about West Pier`s award-winning full HD 1080p 4K Avaya video conferencing solutions

Award-winning full HD 1080p 4K Avaya video conferencing solutions which allow internal and external users to join in on any device.

SIP Trunks

Please click here for more information about West Pier`s SIP trunks

Cut call costs by up to 80% and increase business continuity with West Pier SIP Trunks. Make the move now because ISDN lines are being phased out starting in 2020!

Mobile Phones

Please click here for more information about West Pier`s business mobile solutions

Enable your workforce to solely use mobile phones. Get away from landlines. We have agreements with the major mobile network operators to save you time and money.

West Pier is fully accredited with ISO 9001:2015

West Pier is fully accredited with ISO 9001

Certificate No 10570