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Consultancy Services

Has your business grown? Do you suffer from high staff turnover? Do your existing employees have difficulties operating their phones?

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Consultancy Services

Our technical team and consultants have a very high level of Avaya and industry accreditation between them and as a company, West Pier are ISO 9001 certified and one of only two partners in the UK to be awarded an Avaya Partner in Customer Excellence Award.

Contact us today to take advantage of our consultancy services and expertise. Our team is trained to offer impartial advice about how your business can move forward. We have found that in the past this approach has helped us build relationships based on respect and trust and often means that we are at least considered as a provider of products and services.

West Pier can assess your business requirements to help you choose the right phone system and configuration as well as advice on support packages. We also offer consultancy services for data networks and products. We are happy to set up a site visit if it suits you. Rest assured then, that by arranging a meeting with one of our advisors you will not be entering a battle of wits whereby you find yourself having to fend off all the various 'closing' techniques; but you will be meeting with an informed advisor who will guide you through the various options available and who will explain everything in a clear and concise manner. At the end of the meeting you will feel fully informed and aware of who we are.

Avaya Vantage K175 Multimedia Device

Meet the Avaya Vantage K175 Multimedia Device. Avaya's K175 Vantage Devices offer Google Play access. Avaya Vantage Voice Assistant is one of newest apps available for you to download. The Voice Assistant App allows users to work with configurable Hot word phrases such as 'Hey Vantage, Call Mia', allowing for a completely touchless interaction with the device.

If you would like to discuss our consultancy services or have any questions please call us on 0344 264 5522 or please email us.

Business telephone systems, phone maintenance and networking solutions

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.

Business telephone systems, phone maintenance and networking solutions

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West Pier is certified with Cyber Essentials PLUS. Click to view certificate.

West Pier is fully certified with ISO 9001:2015

West Pier is fully accredited with ISO 9001

Certificate No 10570