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Business Internet, MPLS, VPLS, FTTC and EFM Circuits

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

West Pier ofer the latest in business internet, MPLS, VPLS, FTTC and EFM circuits

The West Pier services include:

West Pier SIP Trunking

Moving to SIP trunking can cut the cost of line rental by 50% and call costs by up to 80% while at the same time increasing quality of service. Please click here to see how much your business can save with SIP trunks.

What is SIP? SIP trunking or SIP lines is a great alternative to the ISDN phones lines traditionally used by businesses. It works by transferring your voice communications electronically over fibre optic cables improving call quality and reliability.

West Pier Business Broadband and MPLS

West Pier's business broadband offering consists of both ADSL2+ and Fibre to the Cabinet (FTTC).

ADLS2+ is an International Telecommunication Union standard for asymmetric digital subscriber line (ADSL) business broadband internet access. It is reliable and fast with a maximum download speed of 24 Mbit/s. It can be provided simultaneously when ordering a new phone line.

`Fibre to the cabinet` (FTTC) is a super-fast connection that is generally easier and cheaper to install than its `fibre to the premises` counterpart (FTTP). It consists of fibre optic cable being laid between a business` local internet exchange and the street cabinet which supports it.

West Pier Leased Lines

Leased lines provide a business with its own dedicated private circuit with guaranteed connectivity. It is a great solution for larger organisations and provides a direct link between multiple locations. They are perfect for businesses that require speeds of between 10mbps and 1gbps and the best SLAs.

West Pier Ethernet in the First Mile (EFM)

Ethernet in the First Mile is a cost effective leased line. It uses twinned copper circuits consisting of either 2 copper pairs (up to 10Mbps) or 4 pairs (up to 20Mbps), with a minimum symmetrical speed guarantee of 2Mbps. You don`t share the bandwidth with anyone else and upload and download speeds are the same.


If your business requires a converged network which supports your IP based voice, video and data applications then MPLS (Multiprotocol Label Switching) may be the right solution for you. West Pier can help design a network specifically for you where private network traffic is securely carried across a high-capacity, enterprise-quality platform.

More information

Business internet and leased lines technology moves faster than many businesses realise. As a result there is quite often operational and cost benefits which can be taken advantage of. These advantages can include lowered costs (for broadband and phone calls) and improved call quality as well as improved network speeds and capabilities. The right business internet and leased lines upgrade for your business is dependent on your individual business needs as well as your location. To discuss your business broadband options call us on 0344 264 5522.

Fibre optic cabling

If you would like to discuss our business internet solutions and leased lines or have any questions please call us on 0344 264 5522 or please email us.

Internet connectivity services

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.

Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.

Avaya Vantage K175 Multimedia Device

Meet the Avaya Vantage K175 Multimedia Device. Avaya's K175 Vantage Devices offer Google Play access. Avaya Vantage Voice Assistant is one of newest apps available for you to download. The Voice Assistant App allows users to work with configurable Hot word phrases such as 'Hey Vantage, Call Mia', allowing for a completely touchless interaction with the device.

Award winning business telephone systems, phone maintenance, networking solutions and consultancy services

Save up to 80% on call costs by moving your lines over to SIP.

West Pier is certified with Cyber Essentials PLUS. Click to view certificate.

West Pier is fully certified with ISO 9001:2015

West Pier is fully accredited with ISO 9001

Certificate No 10570