Unified Communications (UC) Applications, Tools and Software

Unified communications is a term that describes the integration of multiple forms of communications such as voice (telephone), instant messaging and videoconferencing.

Over the years unified communications technology has evolved to not only include more forms of communications but also provide a seamless user experience.

West Pier Telecom provide a range of Unified Communications Solutions that allow for advanced features.

West Pier offers the new Avaya Cloud Office solution. Avaya Cloud Office is a cloud-based UCaaS ("unified communications as a service") platform with advanced telephony capabilities. It combines a new communication platform built on the same technology the award-winning, reliable and robust Avaya IP Office uses. Avaya Cloud Office gives you and your employees a unified way to collaborate and communicate with the ability to seamlessly integrate with third party devices.

Our solutions will help you:

• Manage all forms of communications from a single screen that integrates with your calendar.
• Hold and record meetings whilst sharing and annotating content.
• Use multiple forms of communications across any device in a seamless experience that is always up to date.

RingCentral UK Hosted and Cloud Telephony

RingCentral is a midmarket hosted voice and unified communications solution. The flexibility of the RingCentral offering means it can be adapted to organisations of all sizes and you only pay for the features you want. Click to view >>

Avaya Equinox UC Application

A powerful UC tool allowing you to hold meetings, manage all communications from one screen and much more. Click to view >>

ucplus Computer Telephony Integration

A powerful unified communication software suite (Computer telephony integration or CTI). Click to view >>