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Unified Communications (UC) Applications, Tools and Software

West Pier Telecom provide and support a range of unified communications (UC) technology and applications.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Unified Communications (UC) Applications, Tools and Software

Unified communications is a term that describes the integration of multiple forms of communications such as voice (telephone), instant messaging and videoconferencing.

Over the years unified communications technology has evolved to not only include more forms of communications but also provide a seamless user experience.

West Pier Telecom provide a range of Unified Communications Solutions that allow for advanced features.

West Pier offers the new Avaya Cloud Office solution. Avaya Cloud Office is a cloud-based UCaaS ("unified communications as a service") platform with advanced telephony capabilities. It combines a new communication platform built on the same technology the award-winning, reliable and robust Avaya IP Office uses. Avaya Cloud Office gives you and your employees a unified way to collaborate and communicate with the ability to seamlessly integrate with third party devices.

Our solutions will help you:

  • Manage all forms of communications from a single screen that integrates with your calendar.
  • Hold and record meetings whilst sharing and annotating content.
  • Use multiple forms of communications across any device in a seamless experience that is always up to date.

RingCentral UK Hosted and Cloud Telephony

RingCentral is a midmarket hosted voice and unified communications solution. The flexibility of the RingCentral offering means it can be adapted to organisations of all sizes and you only pay for the features you want.

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Avaya Equinox UC Application

A powerful UC tool allowing you to hold meetings, manage all communications from one screen and much more.

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ucplus Computer Telephony Integration

A powerful unified communication software suite (Computer telephony integration or CTI).

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If you would like to discuss our Unified Communications Software solutions or have any questions please call us on 0344 264 5522 or please email us.

Video conferencing solutions

West Pier is a Partner in Customer Excellence, one of only two in the UK, because we have consistently achieved very high scores in customer satisfaction surveys. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.

West Pier is fully accredited with ISO 9001:2015

West Pier is fully accredited with ISO 9001

Certificate No 10570