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Tiger Call Logging

West Pier is proud to partner with AudioCodes, a global leader in advanced communications software, products, and productivity solutions designed for the digital workplace.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Tiger Call Logging solutions

Tiger Call Logging - A Telecom Reseller`s Best Friend

Enhance Your Customer Experience and Boost Your Business Performance

At West Pier Telecom. We understand how crucial call data can be in today's fast-paced business environment. With an increasing reliance on telecommunication tools, including traditional voice calls, video meetings, and instant messaging, every single interaction matters. That's why we're proud to offer our customers Tiger Call Logging, an industry-leading solution from Tiger Prism.

Call Logging

Tiger Call Logging is a robust system that captures, stores, and investigates every call and interaction made within and outside your organisation. Whether you want to check the date, time, and length of employee and customer calls, or identify patterns like peak call times and staffing needs, Tiger has you covered. This powerful software not only equips your organization with data to inform real-time, business-critical decisions, but also provides an accurate audit trail for investigation and query resolution.

Stay Compliant and Efficient

With Tiger Call Logging, compliance and efficiency are no longer challenges. Use the generated data to remain compliant with regulatory requirements and optimize your business operations. The logging system keeps your call records for as long as you need, providing you with full control over your data.

More than Just Call Logging

Tiger Prism is more than just a call logging solution. Its other popular features include proactive alerting, billing & cost allocation, capacity planning, user adoption monitoring, and workplace analytics. This comprehensive UC analytics software grows alongside your business, evolving to meet your needs every step of the way.

Success Stories

Our customers have found great success with Tiger Call Logging. Middlesex University, for example, praises its ability to log and store all call interactions indefinitely. This has proved invaluable when addressing enquiries about past calls. Other organizations have used Tiger Prism to streamline operations, fuel digital transformations, and improve their customer and employee experience.

Let`s Get Started

Ready to transform your telecom operations with Tiger Call Logging? As a trusted reseller, we're here to help you every step of the way. Contact us today to learn more about how Tiger Call Logging can benefit your organization.

If you have any questions or wish to get in touch please call us on 0344 264 5522 or please email us.

Cloud telephony

West Pier Telecom is the UK`s only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.

Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.

Cloud telephony, award winning business telephone systems, phone maintenance, networking solutions and consultancy services

Cloud telephony based phone systems are highly scalable with minimal start-up cost. Sync your communications with your online systems.

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