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Communication Solutions for Finance

West Pier specialize in offering communication solutions to empower banks, investment firms, and financial departments throughout the UK.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Communication Solutions for Finance

Shaping the Financial Industry with Innovative Communication Tools

At West Pier Telecom Ltd, we specialize in offering top-notch communication solutions to empower banks, investment firms, and financial departments throughout the UK. Our novel strategies have resulted in collaborations with major UK financial firms, helping transform their communication systems. Here's how we're sparking change in financial communication.

Integrated Voice Solutions

Efficient communication is vital within the high-pressure legal environment. Our integrated voice solutions simplify collaboration and coordination between teams and across various locations. Whether you're at your desk, in the courtroom, or working remotely, our secure voice services ensure clear and immediate communication, regardless of the device you're using.

Messaging Solutions

Our messaging solutions are set to transform the legal profession. They allow for swift exchange of important data, such as texts, documents, images, and real-time updates, all smoothly integrated with your existing systems. This keeps every team member informed, reduces delays, enhances collaboration and, ultimately, leads to improved client service.

Video Solutions

Our video solutions offer invaluable benefits. From virtual client meetings to real-time video depositions, we can integrate high-definition, real-time video into your communication systems. This gives your team comprehensive insights and helps improve case management.

Seamless Integration with Existing Systems

We are committed to offering a smooth integration with your existing digital tools, such as case management systems, emails, and CRM platforms. We understand that every solicitor's firm or legal department has its own unique workflows, and so our solutions are designed to seamlessly blend into your infrastructure, minimising disruption and maximising operational efficiency.

Enhancing Client Interactions

Establishing and maintaining trust with clients is fundamental in legal practice. Our solutions assist you in managing your interactions with clients more effectively. With our communication tools, you can create a more transparent, responsive and efficient dialogue with the clients you represent, thereby strengthening your relationships.

Data Security and Compliance

In the legal sector, data security and compliance are paramount. Our systems are designed with top-tier security measures and adhere to all relevant data protection and privacy laws. We take the responsibility of safeguarding your data very seriously, striving to always maintain its integrity.

We're immensely proud of the partnerships we've established within the legal sector, and we're keen to expand our services further. To discover more about how our voice, messaging, and video solutions can transform your solicitor's firm or legal department, please get in touch with our dedicated team.

We are West Pier Telecom Ltd - revolutionising communication, enhancing efficiency, and advancing the legal profession.

If you have any questions or wish to get in touch please call us on 0344 264 5522 or please email us.

Cloud telephony

West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.

Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.

Cloud telephony, award winning business telephone systems, phone maintenance, networking solutions and consultancy services

Cloud telephony based phone systems are highly scalable with minimal start-up cost. Sync your communications with your online systems.

West Pier is certified with Cyber Essentials PLUS. Click to view certificate.

West Pier is fully certified with ISO 9001:2015

West Pier is fully accredited with ISO 9001

Certificate No 10570