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Avaya IX J189 IP Desk Phone

West Pier supply, install and maintain the Avaya IX J189 IP Desk Phone.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning business telephone systems, phone maintenance, networking solutions and consulting services.

Avaya IX J189 IP Desk Phone

West Pier supply, install and maintain the Avaya IX J189 IP Desk Phone.

The Avaya IP Phone J189 is a multiline phone ideally suited for power users who consider the phone to be one of many useful communication tools and rely on common functions like directory and speed dial to enhance productivity and collaboration.

Avaya IX J189 IP Desk Phone


The competitively priced, high-performing Avaya IP Phone J189 features two colour display screens, 4 softkeys, 16 Feature keys, high-definition audio quality, an integrated Gigabit Ethernet interface, headset support and up to two J100 Expansion Modules, and optional Wi-Fi / Bluetooth. In addition, the secondary screen also acts as the first expansion module. The J189 IP Phone leverages your enterprise IP network to deliver sophisticated voice communications from headquarters, remote locations, or home offices. Tightly integrated with the Avaya Aura platform, the Avaya IP Phone J189 optimises communications through a flexible architecture that leverages existing investments and accommodates changing business needs.

  • Simplifies call control on the display using softkeys for everyday functions such as transfer, conference and forwarding; also makes it easy to perform everyday tasks such as quick access to the corporate directory.
  • Multiple line phone that provides visual cues that can speed task management through 10 dual-colour red /green LED physical buttons on main screen, and 6 physical buttons on the secondary screen.
  • Improves flexibility through support of a secondary Gigabit Ethernet port for a PC.
  • Enables high-speed call handling through support of up to two Avaya J100 Expansion Modules. Secondary screen effectively acts as the first Expansion Module.
  • The handset has built in volume boost for hearing impaired to avoid having to purchase a separate amplified headset.
  • Accommodates advanced unified communications solutions through Session Initiation Protocol (SIP).
  • Supports reduced energy consumption and lower costs through Power-over-Ethernet Class 1 design with "sleep mode"



Please click here to open PDF  Click here for more information about the Avaya IX J189 IP Desk Phone



Please see below for links to other desk phones and handsets:

Avaya 1400 Series Digital Desk Phones

Intuitive Interface, Advanced Audio.

Avaya 1600 Series Desk Phones

IP Phones Which Deliver Security, Reliability And Performance.
Please see below for all models in this range.

Avaya 1403 Digital Desk Phone
Avaya 1408 Digital Desk Phone
Avaya 1416 Digital Desk Phone

Please see below for all models in this range.

Avaya 1603-I IP Desk Phone
Avaya 1603 SW IP Desk Phone
Avaya 1608-I IP Desk Phone
Avaya 1616-I IP Desk Phone



Avaya 9500 Series Digital Desk Phones

Reliable Phone Communications For Midsize Businesses.

Avaya 9600 Series IP Desk Phones

Expand The Possibilities Of What A Desk Phone Can Be.
Please see below for all models in this range.

Avaya 9504 Digital Desk Phone
Avaya 9508 Digital Desk Phone

Please see below for all models in this range.

Avaya 9608G IP Desk Phone
Avaya 9611G IP Desk Phone
Avaya 9641GS IP Desk Phone



Avaya 3700 Series DECT Wireless Handsets

Wireless Phones Built For Touch Environments.

Avaya E100 Series SIP Phones

This range has now been discontinued.
Please see below for all models in this range.

Avaya 3745 IP DECT Phone
Avaya 3749 IP DECT Handset

Please see below for all models in this range.

Avaya E129 SIP Desk Phone (DISCONTINUED)
Avaya E159 Media Station (DISCONTINUED)
Avaya E169 Media Station (DISCONTINUED)



Avaya J100 Series Desk Phones

Cost-effective Desk Phones for Everyday Use.

Avaya Vantage Multimedia Devices

Combine communications with the flexibility of an application platform.
Please see below for all models in this range.

Avaya IX J129 IP Desk Phone
Avaya IX J129 Open SIP Desk Phone
Avaya IX J139 IP Desk Phone
Avaya IX J159 IP Desk Phone
Avaya IX J169 IP Desk Phone
Avaya IX J179 IP Desk Phone
Avaya IX J189 IP Desk Phone
Please see below for all models in this range.

Avaya Vantage K155
Avaya Vantage K165
Avaya Vantage K175



Avaya B100 Series Conference Phones

Premium conference phones for an optimum experience.
Please see below for all models in this range.

Avaya B159 Conference Phone
Avaya B189 Conference Phone
Avaya B199 Conference Phone






If you would like to discuss the Avaya IX J189 IP Desk Phone or have any questions please call us on 0344 264 5522 or please email us.





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West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.


Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.


Video conferencing solutions, award winning business telephone systems, phone maintenance, networking solutions and consultancy services
Video conferencing solutions, award winning business telephone systems, phone maintenance, networking solutions and consultancy services


West Pier is fully accredited with ISO 9001:2015

West Pier is fully accredited with ISO 9001

Certificate No 10570