Webinar - Avaya AI Demonstration

12.00pm to 1.00pm on Thursday October 26th 2023

We're excited to extend an invitation to an exclusive webinar co-hosted by West Pier Telecom and Avaya, aimed at transforming your business communications landscape.

Webinar Agenda

• Introduction to the Avaya Experience Platform: Gain insights into how the Avaya Experience Platform can serve as the cornerstone for your unified communications.
• Artificial Intelligence in Business Communications: Learn how AI can improve both employee productivity and customer satisfaction, transforming journeys at every touchpoint.
• Enhanced Customer Experience (CX): Discover the tools and techniques to elevate your customer interactions, making them more engaging and effective.
• Seamless Integrations: Explore how Avaya’s solutions can integrate seamlessly into your existing workflow, including CRM, ERP, and other key business systems.

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Why Choose Avaya?

Voice and Messaging
	Despite the increasing number of ways to communicate, sometimes there is nothing like picking up the phone - or get in touch on the move using private messaging or group chats. All from any device or location.
Meetings
	Pop into a full suite virtual meeting room with all the video and collaboration tools you need. Join from either the Avaya App or a browser.
Analytics
	The reporting features in Avaya Cloud Office are easy to use and allow you to effectively analyse how well your communications are functioning. Use the built-in reporting or customise your own.
App Integration
	ACO is a leader in API integration. There is over a 100 ready to use integrations available including Salesforce, Office 365, and G Suite - with Avaya always developing new apps. Integrate with the tools you use every day.
Simplify Your Communications
	With ACO, your system stays up to date - always offering you the latest features. There are no resources needed to upgrade the solution - with the cloud - upgrades are automatic. Cloud scalability offers unlimited capacity whenever you want it.
Avaya Cloud Office Application
	Review voicemails, missed calls, respond to contacts, make calls, and more - all with the Avaya Cloud Office Application. Supported on both desktop and mobile devices.