Areas We Cover: Edinburgh
Are your lines down in Edinburgh? Trouble with your current provider? Please contact our help team on 01273 391200
We supply, install and maintain Avaya Cloud Office
and on-premise and cloud and hosted Avaya IP Office 500 phone system
Avaya Cloud Office Pricing and Features:
Avaya Cloud Office pricing for companies in Edinburghis simple to understand and will help simplify your billing. Just pick the Avaya Cloud Office pricing plan that best suites each user needs. The table below shows monthly and annual pricing per user. You can save up to 38% annually by choosing to pay annually upfront.
Avaya Cloud Office Offers:
- For a limited time only – all new Avaya Cloud Office customers will receive 20% off the cost off all licencing.*
- Existing Avaya users get their first 2 months free and 25% off all licencing. *
*Minimum 2 year contract required.
- 100 Inclusive minutes per user
Avaya Cloud Phone mobile and desktop apps (iOS and Android)
24/7 Customer Support
Everything in Entry PLUS
750 Inclusive minutes per user
On-Demand Call Recording
Video meetings with up to 100 participants
Unlimited audio conferencing
Up to 24-hour meeting duration
Popular integrations including
Office 365, G Suite, Slack,
Everything in Standard PLUS
2000 Inclusive minutes per user
Automatic Call Recording
Video meetings with up to 200 participants
Multi-site admin and management
Up to 8-digit extensions with site codes
Advanced call handling including whisper, barge, and more
Custom roles and permissions
Popular CRM integrations with Salesforce, Zendesk, and more
Developer platform and custom integrations
Everything in Premium PLUS
4000 Inclusive minutes per user
Video meetings with up to 200 participants
Device status reports
Device status alerts
|pa = per annum
pm = per month
Want an Avaya Cloud Office phone system demo in Edinburgh?Please get in touch on 0344 264 5522 or Email Us
or you can use our Live Chat feature, operational during 9.00am to 5.30pm UK time, Monday to Friday. Please see the live chat button in bottom right of every page.
With Avaya Cloud Office
in Edinburgh, you plug IP desk phones into your internet connection and install the Avaya Cloud Office mobile app on your employee's smartphones in Edinburgh.
An Avaya Cloud Office
communications solution will allow your company in Edinburgh to have all the accessibility they need to seamlessly communicate and collaborate from their office or home in Edinburgh or anywhere in the world.
Avaya Cloud Office
delivers the most reliable, cloud communications and collaboration solution to your company in Edinburgh. Let West Pier do all the hard work while you save money on in-house labour and maintenance costs along with
the peace of mind that you are running one of the most reliable and robust communication solutions in the world.
Transform the way you communicate within your business in Edinburgh with a seamless engagement experience for your customers and employees with the
multi-award-winning Avaya IP Office 500 business telephone system
Avaya IP Office 500
is available to companies in Edinburgh as an on-premise or cloud and hosted Avaya solution. The Avaya IP Office 500
allows employees in Edinburgh to work on the road regardless of their location, devices, or applications. Avaya IP Office 500
users in Edinburgh can have telephony, messaging, conferencing, contact centre, video, and unified communications - all in a flexible platform from Avaya.
Our telephone engineers in Edinburgh have over 20 years experience each, configuring, installing and maintaining telephone systems from Avaya, RingCentral, Ericsson through to the latest state-of-the-art architecture by Five9 cloud contact centre.
We aim to go above and beyond when focussing on customer service for companies in Edinburgh, for pre and post-sales, and have been recognised for this by being awarded the Customer Service Excellence accreditation for four years in a row.
Telephone: 0344 264 5522
Telephone: 0161 470 7815
Telephone: 0203 668 2580
When your staff are on the road or working at home it no longer means they are out of your physical office in Edinburgh.
Every one of your employees has just one number which customers use to reach them in any location anywhere in the country, on any device, that is, smartphone, tablet or PC. This can all be controlled with one simple mobile App.
Route all calls through your on-premise or hosted Avaya IP office in Edinburgh to assure privacy and security. Reduce carrier charges by placing voice calls over available WiFi with the award-winning Avaya IP Office in Edinburgh.
Give remote and mobile staff in-office capabilities from any device, including access to the corporate directory, conference control, presence, and instant messaging.
Your staff can use an Avaya IP Office Phone at home without the VPN overheads.
Cloud and Hosted Avaya IP Office is available
Your Avaya IP Office solution in Edinburgh is available as an on-premise solution or as a cloud and hosted Avaya IP Office telephony solution in Edinburgh.
Another option is the Gartner leader 8x8
cloud phone system. West Pier is proud to be an official 8x8
phone system partner serving companies in Edinburgh.
Both the on-premise and cloud/hosted Avaya telephony solution have different advantages.
Take the pain and hassle out of managing an on-premise solution in Edinburgh by using hosted Avaya IP Office.
Companies in Edinburgh can take advantage of hosted Avaya IP Office by utilising the security, scalability and flexibility of expanding communication
functionality as your business grows with no disruption and minimal changes to your internal network in Edinburgh.
Upgrade To Avaya Cloud Office
West Pier also offers the new Avaya Cloud Office
solution in Edinburgh. This is a good solution to go for if you have a legacy IP Office system in Edinburgh which is not supported anymore or wish to move your communications
to the cloud to save you in-house maintenance costs. Avaya Cloud Office is built on the robust IP Office technology platform so you can benefit from the award-winning reliability and service that the Avaya Cloud Office solution offers.
Avaya IP Office is available as an on-premise solution
An on-premise Avaya IP Office solution in Edinburgh has all the exact same communication functionality and scalability as the Avaya IP Office cloud telephony solution.
Running an Avaya IP Office as an on-premise solution at your own location in Edinburgh has major advantages over the hosted Avaya option in that it is actually signicantly cheaper to pay
for the telephony solution (longer term) and you will own all the hardware.
A futureproof investment for companies in Edinburgh
on-premise and cloud/hosted Avaya IP Office 500 phone system
easily scales up to 3000 (from just 5) users at a single site in Edinburgh or up 150 locations anywhere around the world. The easy admin means you can make changes easily
in-house for your company in Edinburgh with your on-premise or hosted Avaya IP Office 500 business telephony system
Collaboration made easy
You and your colleagues can collaborate any place, any time and on any device with the
on-premise or cloud/hosted Avaya IP Office 500 telephony solution
The easy and intuitive plug and play administration in the Avaya IP Office 500
allows companies in Edinburgh to effortlessly roll out applications to
your staff allowing you to reduce the resources needed to manage your telephony infrastructure. WebRTC applications provide click-to-call capabilities from Google for
Work, Salesforce.com, in-house CRMs, and Microsoft Office 365 including Outlook.
Rich collaboration built in, built right.
We've packed the on-premise and hsoted Avaya IP Office 500 telephone system
with an array of built-in features and capabilities to enhance the way your company in Edinburgh collaborates. Like up to 750 ports of
audio conferencing that get people talking and can save on service provider fees. Call recording and automatic call distribution is included. Built-in video softphone and
mobile and desktop video apps. Companies in Edinburgh using the Avaya IP Office
can use SIP trunking which will significantly lower monthly calling costs. Other
functionality of the hosted and on-premise Avaya IP Office 500
includes the ability to add available user solutions, video conferencing, mobility apps and call centre reporting, and it's clear
Avaya IP Office
takes collaboration to a more feature-rich place.
Avaya IP Office 500 Collaboration Features
|The Avaya IP Office 500 allows you to engage with your team in Edinburgh and anywhere in the world as if you were in the same room. You can use a tablet, PC, Mac or Apple iPad to share and collaborate.
||Streamline communication regardless of your location. Click-to Dial, presence and calendar sync are just some of the ways in which Avaya IP Office can increase efficiency in your workplace in Edinburgh.
|With Avaya IP Office 500, calls to your office in Edinburgh ring on any device as selected by you so you never miss a call. Simply log on to any IP Office desk phone in your network and make it yours.
||Bring your company directory everywhere you go for instant access to all your contacts. Call, email, IM and check presence for more meaningful collaboration.
As well as having customers in Edinburgh we also serve clients anywhere in the country, and abroad. We recently designed and set up a telecommunication solution for a call centre in Clearwater, Florida, USA. West Pier's prestigious clients
include Sandhurst Military Academy, Lactalis McLelland, Ebay, Harwoods Landrover and the Royal Navy Destroyers
West Pier is an Avaya Partner with over 20 years' experience and has highly skilled and qualified Avaya business telephone system engineers in the Edinburgh area and all over the country. Our team of Avaya experts can build exceptionally
robust and reliable hosted and cloud
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