Areas We Cover: Shetland
We supply, install and maintain the on-premise and cloud and hosted Avaya IP Office 500 phone system
Transform the way you communicate within your business in Shetland with a seamless engagement experience for your customers and employees with the
multi-award-winning Avaya IP Office 500 business telephone system
Avaya IP Office 500
is available to companies in Shetland as an on-premise or cloud and hosted Avaya solution. The Avaya IP Office 500
allows employees in Shetland to work on the road regardless of their location, devices, or applications. Avaya IP Office 500
users in Shetland can have telephony, messaging, conferencing, contact centre, video, and unified communications - all in a flexible platform from Avaya.
Our telephone engineers in Shetland have over 20 years experience configuring, installing and maintaining telephone systems.
When your staff are on the road or working at home it no longer means they are out of your physical office in Shetland.
Every one of your employees has just one number which customers use to reach them in any location anywhere in the country, on any device, that is, smartphone, tablet or PC. This can all be controlled with one simple mobile App.
Route all calls through your on-premise or hosted Avaya IP office in Shetland to assure privacy and security. Reduce carrier charges by placing voice calls over available WiFi with the award-winning Avaya IP Office in Shetland.
Give remote and mobile staff in-office capabilities from any device, including access to the corporate directory, conference control, presence, and instant messaging.
Your staff can use an Avaya IP Office Phone at home without the VPN overheads.
Cloud and Hosted Avaya IP Office is available
Your Avaya IP Office solution in Shetland is available as an on-premise solution or as a cloud and hosted Avaya IP Office telephony solution in Shetland. Both the on-premise and cloud/hosted Avaya telephony solution have different advantages.
Take the pain and hassle out of managing an on-premise solution in Shetland by using hosted Avaya IP Office.
Companies in Shetland can take advantage of hosted Avaya IP Office by utilising the security, scalability and flexibility of expanding communication
functionality as your business grows with no disruption and minimal changes to your internal network in Shetland.
Avaya IP Office is available as an on-premise solution
An on-premise Avaya IP Office solution in Shetland has all the exact same communication functionality and scalability as the Avaya IP Office cloud telephony solution.
Running an Avaya IP Office as an on-premise solution at your own location in Shetland has major advantages over the hosted Avaya option in that it is actually signicantly cheaper to pay
for the telephony solution (longer term) and you will own all the hardware.
A futureproof investment for companies in Shetland
on-premise and cloud/hosted Avaya IP Office 500 phone system
easily scales up to 3000 (from just 5) users at a single site in Shetland or up 150 locations anywhere around the world. The easy admin means you can make changes easily
in-house for your company in Shetland with your on-premise or hosted Avaya IP Office 500 business telephony system
Collaboration made easy
You and your colleagues can collaborate any place, any time and on any device with the
on-premise or cloud/hosted Avaya IP Office 500 telephony solution
The easy and intuitive plug and play administration in the Avaya IP Office 500
allows companies in Shetland to effortlessly roll out applications to
your staff allowing you to reduce the resources needed to manage your telephony infrastructure. WebRTC applications provide click-to-call capabilities from Google for
Work, Salesforce.com, in-house CRMs, and Microsoft Office 365 including Outlook.
Rich collaboration built in, built right.
We've packed the on-premise and hsoted Avaya IP Office 500 telephone system
with an array of built-in features and capabilities to enhance the way your company in Shetland collaborates. Like up to 750 ports of
audio conferencing that get people talking and can save on service provider fees. Call recording and automatic call distribution is included. Built-in video softphone and
mobile and desktop video apps. Companies in Shetland using the Avaya IP Office
can use SIP trunking which will significantly lower monthly calling costs. Other
functionality of the hosted and on-premise Avaya IP Office 500
includes the ability to add available user solutions, video conferencing, mobility apps and call centre reporting, and it's clear
Avaya IP Office
takes collaboration to a more feature-rich place.
Avaya IP Office 500 Collaboration Features
Enhanced desktop communications
The Avaya IP Office 500 allows you to engage with your team in Shetland and anywhere in the world as if you were in the same room. You can use a tablet, PC, Mac or Apple iPad to share and collaborate
Streamline communication regardless of your location. Click-to Dial, presence and calendar sync are just some of the ways in which Avaya IP Office can increase efficiency in your workplace in Shetland.
Take your phone extension with you
All your contacts in the palm of your hand
With Avaya IP Office 500, calls to your office in Shetland ring on any device as selected by you so you never miss a call. Simply log on to any IP Office desk phone in your network
and make it yours.
Bring your company directory everywhere you go for instant access to all your contacts. Call, email, IM and check presence for more meaningful collaboration.
As well as having customers in Shetland we also serve clients anywhere in the country, and abroad. We recently designed and set up a telecommunication solution for Tui Travel in Clearwater, Florida, USA. West Pier's prestigious clients
include TUI Travel Plc (parent company for First Choice and Thomson), EBay, Lactalis McLelland (Seriously Strong Cheddar), AXA PPP, Harwoods Group, NAHT, JML and the Ministry of Defence, including Sandhurst Military Academy, and the
latest naval destroyer warships
West Pier is an Avaya Partner with over 20 years' experience and has highly skilled and qualified Avaya business telephone system engineers in the Shetland area and all over the country. Our team of Avaya experts can build exceptionally
robust and reliable hosted and cloud
Please click here to view the areas we cover for business telephone systems
Please click here to view the Avaya Partner areas we cover