CSS Menu

England Hosted Avaya IP Office 500 Phone System

We supply, install and maintain the Avaya IP Office 500 phone system in England as an on-premise or cloud and hosted Avaya solution.

West Pier is a Partner in Customer Excellence - one of only two in UK. We provide award winning cloud and hosted Avaya business telephone systems, phone maintenance, networking solutions and consulting services.

Areas We Cover: England

Are your lines down in England? Trouble with your current provider? Please contact our help team on 01273 391200.

We supply, install and maintain the on-premise and cloud and hosted Avaya IP Office 500 phone system in England.

Transform the way you communicate within your business in England with a seamless engagement experience for your customers and employees with the multi-award-winning Avaya IP Office 500 business telephone system in England. The Avaya IP Office 500 is available to companies in England as an on-premise or cloud and hosted Avaya solution. The Avaya IP Office 500 allows employees in England to work on the road regardless of their location, devices, or applications. Avaya IP Office 500 users in England can have telephony, messaging, conferencing, contact centre, video, and unified communications - all in a flexible platform from Avaya. Our telephone engineers in England have over 20 years experience configuring, installing and maintaining telephone systems.

Contact Details

Southern Office

Telephone: 0344 264 5522

Northern Office

Telephone: 0161 470 7815

London Office

Telephone: 0203 668 2580


When your staff are on the road or working at home it no longer means they are out of your physical office in England. Every one of your employees has just one number which customers use to reach them in any location anywhere in the country, on any device, that is, smartphone, tablet or PC. This can all be controlled with one simple mobile App. Route all calls through your on-premise or hosted Avaya IP office in England to assure privacy and security. Reduce carrier charges by placing voice calls over available WiFi with the award-winning Avaya IP Office in England. Give remote and mobile staff in-office capabilities from any device, including access to the corporate directory, conference control, presence, and instant messaging. Your staff can use an Avaya IP Office Phone at home without the VPN overheads.

Cloud and Hosted Avaya IP Office is available

Your Avaya IP Office solution in England is available as an on-premise solution or as a cloud and hosted Avaya IP Office telephony solution in England. Both the on-premise and cloud/hosted Avaya telephony solution have different advantages. Take the pain and hassle out of managing an on-premise solution in England by using hosted Avaya IP Office. Companies in England can take advantage of hosted Avaya IP Office by utilising the security, scalability and flexibility of expanding communication functionality as your business grows with no disruption and minimal changes to your internal network in England.

Avaya IP Office is available as an on-premise solution

An on-premise Avaya IP Office solution in England has all the exact same communication functionality and scalability as the Avaya IP Office cloud telephony solution. Running an Avaya IP Office as an on-premise solution at your own location in England has major advantages over the hosted Avaya option in that it is actually signicantly cheaper to pay for the telephony solution (longer term) and you will own all the hardware.

A futureproof investment for companies in England

The on-premise and cloud/hosted Avaya IP Office 500 phone system easily scales up to 3000 (from just 5) users at a single site in England or up 150 locations anywhere around the world. The easy admin means you can make changes easily in-house for your company in England with your on-premise or hosted Avaya IP Office 500 business telephony system.

Collaboration made easy

You and your colleagues can collaborate any place, any time and on any device with the on-premise or cloud/hosted Avaya IP Office 500 telephony solution in England.

Effortless admin

The easy and intuitive plug and play administration in the Avaya IP Office 500 allows companies in England to effortlessly roll out applications to your staff allowing you to reduce the resources needed to manage your telephony infrastructure. WebRTC applications provide click-to-call capabilities from Google for Work, Salesforce.com, in-house CRMs, and Microsoft Office 365 including Outlook.

Rich collaboration built in, built right.

We've packed the on-premise and hsoted Avaya IP Office 500 telephone system with an array of built-in features and capabilities to enhance the way your company in England collaborates. Like up to 750 ports of audio conferencing that get people talking and can save on service provider fees. Call recording and automatic call distribution is included. Built-in video softphone and mobile and desktop video apps. Companies in England using the Avaya IP Office can use SIP trunking which will significantly lower monthly calling costs. Other functionality of the hosted and on-premise Avaya IP Office 500 includes the ability to add available user solutions, video conferencing, mobility apps and call centre reporting, and it's clear Avaya IP Office takes collaboration to a more feature-rich place.

Avaya IP Office 500 Collaboration Features

Web Collaboration

Enhanced desktop communications

The Avaya IP Office 500 allows you to engage with your team in England and anywhere in the world as if you were in the same room. You can use a tablet, PC, Mac or Apple iPad to share and collaborate Streamline communication regardless of your location. Click-to Dial, presence and calendar sync are just some of the ways in which Avaya IP Office can increase efficiency in your workplace in England.

Take your phone extension with you

All your contacts in the palm of your hand

With Avaya IP Office 500, calls to your office in England ring on any device as selected by you so you never miss a call. Simply log on to any IP Office desk phone in your network and make it yours. Bring your company directory everywhere you go for instant access to all your contacts. Call, email, IM and check presence for more meaningful collaboration.

Our customers

As well as having customers in England we also serve clients anywhere in the country, and abroad. We recently designed and set up a telecommunication solution for Tui Travel in Clearwater, Florida, USA. West Pier's prestigious clients include Dorset Police, TUI Travel Plc (parent company for First Choice and Thomson), EBay, Lactalis McLelland (Seriously Strong Cheddar), AXA PPP, Harwoods Landrover Group, NAHT, JML and the Ministry of Defence, including Sandhurst Military Academy, and the latest naval destroyer warships.

Our experience

West Pier is an Avaya Partner with over 20 years' experience and has highly skilled and qualified Avaya business telephone system engineers in the England area and all over the country. Our team of Avaya experts can build exceptionally robust and reliable hosted and cloud and on-premise bespoke telephone solutions.

Please click here to view the areas we cover for business telephone systems

Please click here to view the Avaya Partner areas we cover

If you would like to discuss our Avaya IP Office 500 in England or have any questions please call us on 0344 264 5522 or please email us.

Business telephone systems, phone maintenance and networking solutions

West Pier is a Partner in Customer Excellence, one of only two in the UK, because we have consistently achieved very high scores in customer satisfaction surveys. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.

Business telephone systems, phone maintenance and networking solutions

Unify all your communications. Access on any device.

West Pier is fully accredited with ISO 9001:2015

West Pier is fully accredited with ISO 9001

Certificate No 10570