If you are using or are considering using Gartner Magic Quadrant Leader Zoom Communications as your unified communications platform and you need contact centre capability, trust Five9. Five9 is a Gartner Magic Quadrant Leader itself in the Contact Centre as a Service Space.
In March 2019, Zoom announced a strategic partnership with Five9`s, an industry leading cloud contact centre provider of call centre software. This partnership is a dream matchup for any organisation looking to move their communications to the cloud.
Zoom offers a slick, user friendly UC suit that includes advanced voice (phone), meetings, video conferencing, messaging and chat capabilities.
Five9 offers a feature rich, omnichannel contact centre solution with an open architecture for integration with an extremely wide range of 3rd party applications and systems.
If you would like to discuss the Five9 Contact Centre and Call Centre Software for Zoom Phone (Voice), Rooms, and Meetings or have any questions please call us on 0344 264 5522 or please email us.
West Pier Telecom is the UK's only Avaya partner to have had their customer service officially recognised by Avaya 4 years running. We provide award winning business telephone systems, networking and communication solutions, support and consultancy services.